Support & privacy

Your receipts stay yours.

Help for Tradie Receipt Proof on iPhone and iPad, with clear information about on-device recognition, local storage and optional private iCloud backup.

No account required No advertising tracking On-device recognition
Quick help

Common support steps

Most questions can be resolved directly in the app without sending receipt data anywhere.

1

Import a document

Open Scan to capture a receipt, import a photo, or choose a PDF, Word, Excel, CSV or text file. You can also use Share or Open In from another app.

2

Check the extracted fields

Review supplier, date, total, GST and line items before saving. Every extracted field is editable, and the original file remains linked to the record.

3

Restore Pro

Open More, find Tradie Receipt Proof Pro, then choose Restore Purchases. Pro is a one-time purchase that unlocks export tools only.

4

Back up or restore

Open More and use iCloud Backup. The backup is stored in your own private iCloud Drive container and requires iCloud to be available on the device.

5

Recover a deleted record

Open More, then Recently Deleted. Restore a record there, or permanently remove it when it is no longer needed.

6

Organise a tax year

Open Tax Year to review records grouped by Australian financial years from 1 July to 30 June, including totals and categories.

Privacy policy

Local-first by design

Effective 3 September 2026

Data handled by the app

Tradie Receipt Proof handles receipt images, imported documents and the purchase information you enter or extract. Recognition uses Apple Vision on the device. The developer does not receive the contents of your receipts or records.

Storage and iCloud

Records are stored locally on your device. If you enable iCloud Backup, a copy is stored in your private iCloud Drive container under your Apple account. The developer cannot access that private backup.

Permissions

Camera access is used only when you scan a receipt. Photo Library and Files access are used only for items you choose to import. You can change permissions in iOS or iPadOS Settings.

Purchases, analytics and tracking

Apple processes the optional Pro purchase through the App Store. The app does not use third-party advertising, tracking or analytics SDKs, and no account is required.

Deletion and retention

You control your records. Delete them in the app, then use Recently Deleted for recovery or permanent removal. You can disable iCloud Backup in the app and manage app data through your Apple iCloud settings.

Changes

If the app’s data practices change, this policy will be updated before those changes are reflected in a released version.

Need more help?

Open the app and go to More, then choose Email Support. Include your device model and iOS or iPadOS version, but do not attach a receipt unless it is necessary for your question.

More → Email Support